IT Support for Foreign Company Offices and Embassies in Minsk

ITS takes care of your office IT so your team can focus on its mission. One contract, one point of contact, engineers who know your setup.

About ITS

ITS (LLC «IT Podderzhka») is an IT outsourcing company based in Minsk, Belarus. We support offices of every size: workstations, servers, networks, cloud services and business software. Our engineers work on site in Minsk and remotely across Belarus. Remote support is also available for offices in Russia, Kazakhstan, Kyrgyzstan and Armenia.

Key Services

• Managed IT support. Help desk for your staff, remote connection of an ITS engineer to the user, on-site visits when needed.
• Servers and infrastructure. Windows and Linux administration, Active Directory, virtualization, terminal servers.
• Networks and Wi-Fi. Office LAN, structured cabling, wireless networks, secure remote access to the office for staff.
• IP telephony. Set-up and support of office IP PBX systems, extensions, call queues and voice menus. We have extensive experience with regional calling: connecting regional numbers, routing calls between branches and regional offices, and making sure calls from the regions reach the right person. More in Russian: IP telephony and office PBX.
• Backup and monitoring. Regular backups, recovery testing and infrastructure monitoring.
• Information security. Antivirus protection, firewalls, IT and security policies.
• Cloud services. Cloud servers, VPS/VDS, file storage for teams, public cloud administration.
• Local business software. 1C servers and help with Belarusian e-invoicing and digital signatures for your accounting team.
• Office moves and equipment. Relocation planning, hardware and software licence supply.

Why ITS

• Local presence. Our office is in central Minsk, so engineers can reach you quickly.
• Clear agreements. Response times and scope of work are fixed in the contract.
• A team, not one person. No dependence on a single administrator’s holidays or sick leave.
• Strong IP telephony expertise. Telephony and network are handled by one team, including regional calls and calls between your offices.
• Documentation. We keep your infrastructure documented, so knowledge stays with your organization.
• Confidentiality. Access is granted only as you approve it, and work is logged.

Contacts

Address: office 529, 9 Smolyachkova St., Minsk, Belarus
Phone: +375 (44) 726-44-44, +375 (17) 392-55-92
Technical support: support@its.by
General enquiries: webinfo@its.by

Write to us in English or Russian. We will reply during business hours.